We typically reply within one business day. Check the FAQs below before reaching out — your answer might already be there.
Send us a message and we'll get back to you as soon as possible.
support@liftiqsolutions.appSubscriptions are managed by the App Store or Google Play. On iOS: Settings → Apple ID → Subscriptions → LiftIQ → Cancel. On Android: Google Play → Subscriptions → LiftIQ → Cancel.
No. Deleting the app does not cancel billing. You must cancel through your device's subscription settings (see above).
Open LiftIQ, go to the paywall screen, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID or Google account used for the original purchase.
On the login screen, tap "Forgot Password?" and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Go to Profile → Account → Delete Account, then confirm with the on-screen prompt. This permanently deletes all your data. Remember to cancel any active subscription first.
Your plan is assigned based on your goal, experience level, days per week, and session duration. You can update these in Profile → Training Preferences and your plan will be recalculated.
The AI Coach provides general fitness guidance only — it is not a substitute for professional medical advice. Always consult a qualified healthcare professional before making significant changes to your exercise or diet, especially if you have health conditions.
Email us at support@liftiqsolutions.app with a description of the issue, your device model, and iOS/Android version. Screenshots are always helpful.