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LiftIQ Privacy Policy
📄 Legal

Privacy Policy

LiftIQ is built on the principle that your fitness data belongs to you. This policy explains exactly what we collect, why we collect it, and how you can control or delete it.

Last updated: March 1, 2026

Information We Collect

Account Information

When you create an account, we collect your email address and password (stored securely via Supabase Auth, never in plain text). If you sign in with Apple or Google, we receive only a unique identifier and, optionally, your name — no passwords.

Profile Information

Information you voluntarily provide: display name, profile photo, date of birth, biological sex, height, weight, fitness goals, activity level, dietary preferences, and training preferences. All of this is used to personalise your experience.

Fitness & Health Data

Food Photos

Food photos you submit for nutritional analysis are sent to our AI processing partner (Groq, Inc.) for image recognition. Photos are processed in real-time and are not permanently stored on our servers. Processing is subject to Groq's data handling policies.

AI Coach Messages

Free-text messages you send to the AI Coach are forwarded to Groq, Inc. for processing. Messages you send to the AI Coach are processed by Groq, Inc. to generate responses. We send your recent conversation history (up to 20 messages) for context. We store a daily message count server-side to enforce usage limits.

⚠️ Avoid sharing sensitive medical or financial information in AI Coach messages.

Usage & Analytics

Anonymised event data (e.g. "workout completed", "meal logged") to understand how the App is used and to improve it. No personally identifiable information is attached to analytics events.

How We Use Your Information

🔒 We do not sell your personal data to third parties. Period.

Third-Party Services

We use the following services to operate the App. Each has its own privacy policy linked below.

Service Purpose Privacy Policy
Supabase Database, authentication, file storage supabase.com/privacy
RevenueCat Subscription management & billing revenuecat.com/privacy
Groq, Inc. AI Coach message processing (Llama 3.3) groq.com/privacy
Sentry Crash reporting & error monitoring sentry.io/privacy
Apple Health Fitness data read/write (iOS, opt-in) apple.com/legal/privacy

AI Coaching Services

LiftIQ's AI Coach feature uses artificial intelligence to provide personalized fitness guidance. When you use the AI Coach, your messages and relevant profile data (such as fitness goals, training schedule, and health conditions you have disclosed) are sent to a third-party AI service provider (Groq, Inc.) to generate responses. This data is used solely to produce your coaching responses and is not stored by the AI provider beyond the duration of the request.

The AI Coach is powered by Meta's Llama large language model, operated through Groq's infrastructure. By using the AI Coach feature, you consent to your coaching messages being processed by this third-party service. You can stop using the AI Coach at any time by navigating away from the chat.

We do not sell your data to AI providers or use your data to train AI models.

Data Retention

Data Security

We use industry-standard measures to protect your data:

Children's Privacy

The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

Account Deletion

When you delete your account (via Profile → Delete Account), the following is permanently removed: your profile, workout history, nutrition logs, body measurements, AI chat history, personal records, and training plans. Crash reports from our error monitoring service (Sentry) may be retained for up to 90 days. Active subscriptions must be cancelled separately through your device's subscription settings.

Your Rights

Depending on your location, you may have rights to:

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information.

Categories of Personal Information Collected

🔒 We do not sell your personal information to third parties.

Your Rights Under CCPA

To exercise these rights, email support@liftiqsolutions.app. We will respond within 45 days of receiving your verifiable request.

For Users in the European Economic Area (GDPR)

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with additional rights.

Legal Basis for Processing

Processing Activity Legal Basis
Account creation & app functionality Contract (Article 6(1)(b))
Health data processing Explicit consent (Article 9(2)(a))
Analytics & crash reporting Legitimate interests (Article 6(1)(f))
Marketing communications Consent (Article 6(1)(a))

Health-related data (body weight, measurements, biological sex, etc.) is classified as Special Category Data under Article 9 of the GDPR and is processed only with your explicit consent.

International Data Transfers

Your data is processed in the United States. We rely on Standard Contractual Clauses (SCCs) as the legal mechanism for transferring personal data from the EEA to the US.

Data Retention

Account data is retained until you request deletion. Crash reports are retained for up to 90 days.

Your Additional GDPR Rights

Data Protection contact: support@liftiqsolutions.app

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, via an in-app notice.

Contact Us

Questions about this policy or your data? Reach out: